Return-Path: Delivered-To: shawn@shawnkinley.com Received: from mproxy201.prod.i.riva.co ([10.10.83.124]) by prod-use1-mbackend1010.ops.titan.email with LMTP id uOQBINKttGN+BQAA6G8cDw:T2:P1 (envelope-from ) for ; Tue, 03 Jan 2023 22:36:03 +0000 Received: from mx.flockmail.com ([10.10.83.124]) by mproxy201.prod.i.riva.co with LMTP id uOQBINKttGN+BQAA6G8cDw:T2 (envelope-from ) for ; Tue, 03 Jan 2023 22:36:03 +0000 Received: from mx.flockmail.com (localhost [127.0.0.1]) by mx.flockmail.com (Postfix) with ESMTP id 488AB120008 for ; Tue, 3 Jan 2023 22:36:03 +0000 (UTC) Received-SPF: pass (sender SPF authorized) identity=mailfrom; client-ip=209.85.214.176; helo=mail-pl1-f176.google.com; envelope-from=shawnkinley@gmail.com; Authentication-Results: mx.flockmail.com; dmarc=pass (p=none dis=none) header.from=gmail.com Authentication-Results: mx.flockmail.com; dkim=pass (2048-bit key) header.d=gmail.com header.i=@gmail.com header.b="WXBlJe3n" Received: from mail-pl1-f176.google.com (mail-pl1-f176.google.com [209.85.214.176]) by mx.flockmail.com (Postfix) with ESMTPS id D7EF8120006 for ; Tue, 3 Jan 2023 22:36:02 +0000 (UTC) Received: by mail-pl1-f176.google.com with SMTP id d3so34133612plr.10 for ; Tue, 03 Jan 2023 14:36:02 -0800 (PST) DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=gmail.com; s=20210112; h=to:subject:message-id:date:from:in-reply-to:references:mime-version :from:to:cc:subject:date:message-id:reply-to; bh=o3Z8B/8aXHdvLnl8sjWip+KZhRetju5iQc/PZByW9E0=; b=WXBlJe3nD2PIRB1/BvQV/NaAHavfXhkavgsnpD5ZDUuzb6rbQJby/PTgETNrcdrZGp HKID8w361S2aLh/WKp2dBloHFQsL93JS8DHXmlH9Au/MBBqLFHZvtnhwb8h3UByBK6bc 5a3gPsmfGFUULprdYNuNxJVTEWUwxpI6vz988HXQPLd06zW7un0ym+gD5/H419wSZC0y /FuRi3MS0CWJKbPGtXE4ljtd9zy/+OFszHEbLy+7UlLTsOuRCgk4e3sPy+qYKzSWyQVJ zR1hD75Gr+mlXRikirBC3Ysf+dzsxSxvUtA9P/14WVq0kxWt/gYG78f2Z5f/HKPhhtwV fEGQ== X-Google-DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=1e100.net; s=20210112; h=to:subject:message-id:date:from:in-reply-to:references:mime-version :x-gm-message-state:from:to:cc:subject:date:message-id:reply-to; bh=o3Z8B/8aXHdvLnl8sjWip+KZhRetju5iQc/PZByW9E0=; b=QSHe9e1Wvdo7ncIx0W2/9Ln7vhmWFQjb9SGLNeT+KnfjMwgUzdFSgXLhzoj/pjJI8c gjsZWZuiKUq2LRCSD9P9XYmaLQu2tWWaTEB1kNXwkRIxA4nFadAufdNIMPsATJFpSNV2 Ye7UOnQw4BvyE+6lfZxvinJglTxkKxwpTwgMaJMW6FCmBMT7BkOqSvKVR0q9qg16T/3Z NQI83KYfoWgxODhb49bTW1UxpK1kuA6CUKNeA3g2RPyqos88MyXoyPzAy5BfD5rRz5Qc BE4xCF/LpeXQqbx58eXWGCRpSfwOJZV3eo2uRnRZuFMAOB3/eEJUB93k35Xu/Hla+YU3 8O/g== X-Gm-Message-State: AFqh2kr39QKeX8fOZI/JTZcYGsbAvQlFVs/AqV0njTrAX/EolWGUFdrE BzEjJBnl1C37cTdQNEErfN/luUocEtU1Jct1wEi7Yz4/eH0c4Q== X-Google-Smtp-Source: AMrXdXtQpqXXvrpBMdcUFUqvbM1IbfKBMgBDO7j67rhScOabiSE+OuIfPcNKI8XJ5ktYiZ0ZZblsGiSUHbifKmnB9R4= X-Received: by 2002:a17:90a:7804:b0:226:6d49:f8e0 with SMTP id w4-20020a17090a780400b002266d49f8e0mr778141pjk.78.1672785361594; Tue, 03 Jan 2023 14:36:01 -0800 (PST) MIME-Version: 1.0 References: <1643516786.19856.1672759407474@localhost> In-Reply-To: <1643516786.19856.1672759407474@localhost> From: Shawn Kinley Date: Tue, 3 Jan 2023 23:35:50 +0100 Message-ID: Subject: Fwd: Your report about your DB user account To: Shawn Kinley Content-Type: multipart/alternative; boundary="000000000000436f0905f163b1d5" X-CMAE-Score: 0 X-CMAE-Analysis: v=2.4 cv=LoxUiFRc c=1 sm=1 tr=0 ts=63b4add3 a=FuTfBirF9AnEJdX4ERgqMg==:117 a=C0IlukXBZ4hkQbuX:21 a=RvmDmJFTN0MA:10 a=x7bEGLp0ZPQA:10 a=VuqyENe33q8A:10 a=pGLkceISAAAA:8 a=vJ4K0vWmAAAA:8 a=7_GWwbKNAAAA:8 a=5THRy-uMukn6R3gG5NUA:9 a=QEXdDO2ut3YA:10 a=8xuE8cYE7ywA:10 a=vw2EFbz-lEQA:10 a=22iXnwV_oDdHbYZ2aeMA:9 a=gvd8z19jzi0D6dIS:21 a=lqcHg5cX4UMA:10 a=Gu9kG-lsyp38I9GIIXkU:22 a=0Insdp4pAixd2RtJbgHm:22 a=yJJWdl3zVX0TlGebUlS9:22 X-THID: 1656965700941824:0:76892e2fc6 X-Virus-Scanned: ClamAV using ClamSMTP --000000000000436f0905f163b1d5 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable ---------- Forwarded message --------- From: Date: Tue, Jan 3, 2023 at 4:23 PM Subject: Your report about your DB user account To: Your message of: 28.12.2022 Our reference: 1-158690066283 Dear Mr. Kinley, Thank you for your e-mail. We are sorry to hear that your DB user account seems to have been accessed by a stranger and used to make a purchase. If the payment has been done via a direct debit from your account, please initiate a refund via your bank and inform Deutsche Bahn via this email: Seviceteam.Forderungsmanagement@deutschebahn.com that this has not been done by you nor with your blessing. The claim management department will investigate the issue and inform you once the situation has been checked. It is also advisable that you contact your local police department to place a report about your personal details being abused. Please add the case ID you will receive from there in the report to the previously named department. If there has been a different payment method being used, we kindly ask you to either inform us about this or contact the DB ticket department directly. fahrkartenservice@bahn.de Regarding your request to cancel a voucher, we need to inform you that we are legally denied that option in Germany. We thank you for your understanding. If you have any question related to this, please feel free to contact us again. Best regards Your Kundendialog DB Fernverkehr AG If you have any further questions or suggestions, please call us. You can reach us by phone 0049 (0) 30 2970 daily around the clock. Press =E2=80=9C9= =E2=80=9D to be transferred to the English-Menu. ________________________________________________________________ Further information about terms of our Privacy Policy you can find here >> https://www.deutschebahn.com/en/privacy_policy-1207606 Homepage http://www.db.de Registered Office: Frankfurt am Main Registry Court: Frankfurt am Main, Com. Reg. No. 83 173 VAT ID No. DE 260656754 Executive Board: Dr. Michael Peterson (Chairman), Stefanie Berk, Anja Sch=C3=B6llmann, Heinz Siegmund Chairman of the Supervisory Board: Dr. Richard Lutz --000000000000436f0905f163b1d5 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable


---------- Forwarded message ---------
From: <kundendialog@bahn.de<= /a>>
Date: Tue, Jan 3, 2023 at 4:23 PM
Subject: Your report= about your DB user account
To: <shawnkinley@gmail.com>


Your message of: 28.12.2022

Our reference: 1-158690066283<= /p>

=C2=A0

Dear M= r. Kinley,

=C2=A0

Thank you for your e-mail.

=C2=A0

We are sorry to hear that your DB user account seems to h= ave been accessed by a stranger and used to make a purchase.

=C2=A0

If the payme= nt has been done via a direct debit from your account, please initiate a re= fund via your bank and inform Deutsche Bahn via this email:

Seviceteam.Forderungsmanagement@deutsche= bahn.com

=C2=A0

that this has not been done by you nor with your b= lessing. The claim management department will investigate the issue and inf= orm you once the situation has been checked.

=C2=A0

<= span class=3D"m_7009689026922901473Standard-H">It is also advisable that yo= u contact your local police department to place a report about your persona= l details being abused. Please add the case ID you will receive from there = in the report to the previously named department.

= =C2=A0

If there has been a d= ifferent payment method being used, we kindly ask you to either inform us a= bout this or contact the DB ticket department directly. = fahrkartenservice@bahn.de

=C2=A0

= Regarding your request to c= ancel a voucher, we need to inform you that we are legally denied that opti= on in Germany. We thank you for your understanding.

=C2=A0

If you have any quest= ion related to this, please feel free to contact us again.

=C2=A0

<= p class=3D"m_7009689026922901473Standard-P" style=3D"direction:ltr;unicode-= bidi:normal;text-autospace:none">Best regards


Your Kundendialog DB Fernverkehr AG

=C2=A0

If y= ou have any further questions or suggestions, please call us. You can reach= us by phone 0049=C2=A0(0)=C2=A030=C2=A02970 daily around the clock. Press= =C2=A0=E2=80=9C9=E2=80=9D to be transferred to the English-Menu.

=

=C2=A0=

_________= _______________________________________________________

Further information a= bout terms of our Privacy Policy you can find here >> https://www.deutschebahn.com/en/privacy= _policy-1207606

Homepage http://www.db.de

=C2= =A0

Registered Office: Frankfurt am Main

Registry Court: Frankfurt am Main, Com= . Reg. No. 83 173

VAT ID No. DE 260656754

Executive Board: Dr. Michael Peterson = (Chairman), Stefanie Berk, Anja Sch=C3=B6llmann,
Heinz Sie= gmund

Chairman of the Supervisory Board: Dr. Richard Lutz

--000000000000436f0905f163b1d5--